The Financial Conduct Authority is the independent watchdog that regulates financial services. It requires us to give you this document to help you decide if our services are right for you.
Two Wheels (Edinburgh) Ltd whose regulated address is 36 Peffermill Road, Edinburgh EH16 5LL is authorised and regulated by the Financial Conduct Authority.
Our Financial Services Register Number is 669904
About our Financial Services:
We are a credit broker and not a lender. We can introduce you to a limited number of lenders and financial products.
We are not an independent financial advisor; we will provide details of products available, but no advice or recommendation will be made.
You must choose whether the finance product is right for you.
Lenders:
Honda Finance Europe PLC – Santander Consumer (UK) PLC t/a Triumph Tristar
Black Horse Ltd – Close Brothers Ltd t/a Close Brothers Motor Finance
All finance is subject to status, terms & conditions apply, UK residents & over 18s only.
Commission:
All the lenders we work with pay us a commission; the commission we receive does not influence the interest rate you will pay. We do not charge you a fee for our services. Our aim is to secure finance for you at the lowest interest rate you are eligible for from our panel of lenders. If you would like to know the amount of any renumeration, please apply in writing.
Insurance:
We will not enter in to discussions regards insurance products; Two Wheels (Edinburgh) Ltd is not regulated to discuss insurance.
Customer Care, Dispute Resolution and Complaints:
We work hard to ensure that the finance products we offer are fair and that our communication to our customers is clear and not misleading. However, if you are unhappy with our service please contact:
Neil Roberts, Two Wheels (Edinburgh) Ltd, 36 Peffermill Road, Edinburgh. EH16 5ll
Telephone Number: 0131 667 7305
We will answer any complaints as quickly as possible, always within four weeks.
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.
For further information visit www.financial-ombudsman.org.uk
Two Wheels (Edinburgh) Ltd is authorised and regulated by the Financial Conduct Authority (reference no 669904). Click here for details including our panel of lenders and disclosure statement